Contact Cart Tek
Want the fastest answer? Start here.
Self-Serve Support (fastest)
Most questions are answered in minutes in our Support Center: troubleshooting, setup, manuals, and common fixes.
(If you still need help, contact us below — we’re happy to.)
What do you need help with?
A) Troubleshooting / Parts Help / “What part do I need?”
Email support@carttek.com
To help us solve it on the first reply, include:
Cart model (and version if you know it)
What’s happening (symptoms + when it started)
Photos or a short video (huge help)
Order # (if purchased from us)
Typical response time: within 24 hours, often much faster.
B) Which cart is best for me? Product questions? Pricing?
Email sales@carttek.com
Include:
Where you use it (course, neighborhood, off-road, travel)
Typical terrain (flat / hills / gravel / sand)
How often you play + how much you carry
Your budget range
C) General questions
Email hello@carttek.com
If you’re not sure where it fits, start here and we’ll route it.
Prefer to talk to a human?
Call us during business hours. If we’re already on the phone helping another customer, you may get a brief delay — we’ll get back to you as soon as we can.
Phone: 541-633-4308 or 866-356-2278
Hours: Monday–Friday, 9:00 AM-4:30 PM Pacific
Warranty
Warranty issues are usually simple — we’ll help you get it sorted. To start a claim, email support@carttek.com with these three things:
Order # (if available)
Cart model
Photos/video of the issue
Before submitting, you can review our Warranty Policy for coverage details (what’s covered, timelines, and exclusions).
Mailing Address
Cart Tek
150 SE Logsden Street
Bend, OR 97702